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Enter the code you were texted: a proforma code opens the proforma itself, and an order code shows the shipment status right here.
All three are written in Latin letters with dashes: the first two letters give the kind of code, then the date, the day’s number and twelve closing characters.
| Kind | Example | Where you get it | What it opens |
|---|---|---|---|
| Proforma | PF-14050707-0002-AK6FB62EQ9KW | The request confirmation page and the text message | The proforma itself, with its price and validity |
| Order | OR-14050712-0005-M3T8QW2ZK7RD | After the purchase is finalised by phone | The shipment status, right here |
| Request number | PF-14050707-0002-C7H4XN9TB2QELD-14050715-0011-H4N9XB6CP2VE | The confirmation page, under “request number” or “tracking code” | It does not open here; its status is in “My requests” |
A purchase request number also starts with PF- but is not a proforma; a service request number starts with LD-.